Refund Policy
Last updated: November 8, 2026
We want you to be happy with Titan IPTV. This policy explains when you can get a refund and how to ask for one.
1. Eligibility
- You can request a full refund within 7 days of your purchase if the service does not work on your device and our support team cannot fix the problem.
- Refunds are not available after 7 days, or if the service has worked normally and you simply changed your mind after extended use.
- Accounts suspended for breaking our Terms of Service (for example, sharing your login) are not eligible.
2. Before You Request a Refund
Most issues (buffering, login errors, missing channels) can be fixed in minutes. Please contact us on WhatsApp first and give us a chance to help.
3. How to Request a Refund
- Email support@titaniptv.org with the subject “Refund Request”.
- Include your order details, the date you paid and a short description of the problem.
- We reply within 24 hours and, if approved, issue the refund to your original payment method within 5 to 10 business days.
4. No Automatic Renewal
All plans are one-time payments for the stated term. We never charge you again automatically, so there is nothing to cancel when your plan ends.
5. Plan Upgrades
If you upgrade from Standard to Premium, the price difference you paid is refundable under the same 7-day rule from the date of the upgrade.
6. Contact
Titan IPTV · 11271 Mahogany Run, Fort Myers, FL 33913, USA · support@titaniptv.org · WhatsApp +212 711 198 506